WELCOME TO OUR ONLINE SHOP!
Through our online shop we offer you and easy and quick way to shop. Here you can browse our entire range of products. If you already know what you want, you can use our "Order Entry" - an electronic order form in which you can quickly fill in article numbers and quantities. You can easily find an item by searching by article number or by keyword using the search field on the left. You can also look for items by using our Craft theme and All products sections on the right. Before placing your order we will tell you if your items are in stock or not. If you have a promotional code, please use it at stage 2 of the Checkout, when you have logged in.
After placing your order you will receive a confirmation via email.
Register using the link below. Then you can log in and use our Quick Entry. You choose your own username and password.
Register!
PRICES
All prices shown in the catalogue are in EURO and include VAT.
Prices for some books & leaflets exclude VAT. Price changes may occur because of circumstances beyond our control.
CONDITIONS OF SALE
Payment is required with order either by Credit/Debit card.
Please ensure the expiry date of your Credit/Debit card is shown, also the issue no./valid from date. We require a minimum order value of €50 excluding carriage/handling.
DELIVERY TIMES
We will always endeavour to supply you as quickly as possible. In practice delivery time from receipt of order to your door is generally 6-9 days based on our standard delivery.
DELIVERY CHARGES
Our standard delivery charge is €10.
RETURN OF GOODS
We feel sure you will be very satisfied with your purchase however if for some reason you are not you can return it. Unless we have made an error you will have to pay the return cost and the product can only be accepted in re-saleable condition. Please return within 10 days of receipt. If a product is received damaged or defective please notitfy us promptly for us to take the necessary action.
EXPORT ORDERS
Panduro Hobby AB is a company that exports from Sweden to Germany and The Netherlands. We are currently unable to process web orders for delivery to addresses outside these countries. If you are based outside Germany or The Netherlands, please contact us at customerservice@panduro.se.
PANDURO HOBBY´S ENVIRONMENTAL PROGRAMME
Panduro Hobby offers craft and therapeutic products to both private and institutional customers. The products are either sold via mail order, in our shops Scandinavia only) or through retailers. As most other businesses, Panduro Hobby affects the environment in various ways. Consequently, we endeavour to control, prevent and minimise this effect on the environment in order as far as possible to be ahead of legislation affecting our business from an environmental point of view.
Our ambition is to economise on resources as long as it is technically and economically justifiable. We therefore try to reduce our energy consumption, make environmental demands on our suppliers and strive to reduce the amount of waste material. We aim to assist our customers in selecting and using our products by giving details of contents, range of application and handling - among other things through a 16 item Product Information Sheet. In order to improve the monitoring of activities of an environmental concern, Panduro Hobby is currently developing environmental standards in accordance with ISO 14001.