Web browser

We recommend that you use Firefox 7, Internet Explorer 8, Safari 5 or later versions of these. If you use an earlier version or another web browser, the Panduro Hobby site may not function properly.
Javascript should be activated in your web browser to ensure the website functions correctly.
To enable you to read and print out our documents in PDF format, we recommend the latest version of Adobe Reader. To enable you to view our films, we recommend the latest version of Adobe Flash Player.
Resolution
For optimum viewing of the Panduro Hobby site, we recommend a resolution of at least 1024x768 pixels. Your monitor should be set to display 16.8 million colours. The colours in the product images may differ slightly from reality, as they will be affected by your computer monitor's colour reproduction.

Secure card payment

When you pay by card, the transaction is protected by SSL encryption. This means that the information cannot be read by unauthorised parties. We use DIBS Payment Services AB as our payment service provider to guarantee that card transactions are processed correctly in accordance with the international security standard PCI DSS. In addition to this, we also use Visa and Mastercard’s 3D-secure technology, which allows you to use personal codes/passwords in connection with purchases. Contact your bank for more information on 3D-secure.

Cookies

Cookies are small files that are stored on your computer. We use cookies to ensure your visit to Pandurohobby.se runs as smoothly as possible, e.g. to keep track of what you have placed in your basket. However, we never use cookies to store personal information about you.  Cookies do not contain viruses and cannot corrupt your computer. You can choose to remove cookies under the settings for your web browser, but then the online shop will not be displayed correctly.

Availability

The online shop is open 24 hours. However, purchases cannot be made between the hours of 01.00 and 02.00, as we perform maintenance on the system each night at this time.

Analysis tool for web statistics

We use Google Analytics as a resource to get a picture of how visitors are using the website. This analysis tool uses cookies and the information generated by these, through your use of the website (including IP address), is transmitted to and stored by Google on servers in the USA. Google uses the information to produce statistics about your use of the website, to compile reports for us on activities on the website and to supply us with other services in connection with activities on the website and use of the Internet.
Google may transfer relevant information to third parties if required by law or if a third party is processing the information on Google’s behalf. Google will not link your IP address to any other data held by Google.